please remember: Alternatively, families can elect to enter into the school owned device scheme. These devices are borrowed daily and returned to the Learning Hub prior to students leaving the school.
WARRANTY & REPAIRS
Notice: Please Read
CompNow is an Authorised Apple Reseller. All warranty and repairs are done by CompNow and not the school. Warranty and repairs are between you and CompNow. All purchases from Mac1 or SchoolLocker can be serviced by CompNow.
Check warranty status of your device.
You will be required to enter an Apple ID and password
You will be asked to enter the serial number. This is found on the back of the device
Understand what your cost will be: All warranty work is free of charge.
If your device is found to be out of warranty, you will be contacted prior to commencing work on your device.
You will be charged at CompNow's standard Quote rate of $88.00, again you will be contacted prior to commencement of work on your device. If you decided to go ahead with the out of warranty repair the $88.00 will be waived. However if you decide not to then you will be charged the quote fee.
Please Note: If you purchased AppleCare+ (included with T1 Education Macbook Air) you have warranty for three years and are covered for two incidents of accidental damage, each subject to a service fee of $149 for screen damage or external enclosure damage or $429 for other damage.